Social Media Policy

1. Product Information

When information about a product that we provide is posted on social media, all information is correct at the time of writing. This information includes:

  • Product Specifications
  • Pricing
  • Images

If you have any questions about the information of products advertised on our social media pages, contact us with information about your enquiry.

 

2. Product Pricing

All product pricing detailed on our social media accounts is correct at the time of publication & is subject to change at our discretion. This applies to all items where any form of information is displayed relating to pricing. We reserve the right to withdraw the special offers of our products advertised on social media at any time without notice in advance.

 

3. Social Media Enquiries

The GSM Performance social media accounts are managed and updated by a specific department dedicated to these operations, as such, specific sales & after-sales enquiries should be sent to their respective email addresses. Any requests matching these descriptions sent to our social media accounts will be redirected to the correct departments.

For sales & general enquiries, contact [email protected] or call us on 0115 989 3488 and select the desired option.

For customer services & after-sales enquiries, contact [email protected] or call us on 0115 989 3488 and select the desired option.

Alternatively, you can contact us via the contact form on our website.

 

4. Customer Images

Here at GSM Performance, we love receiving photos of our customers’ products being used, whether it’s a brand new pair of seats or a custom racing suit. When a customer sends us their images, they agree for us to use their provided pictures across our social media accounts & on our websites for advertisement & further promotion of our products. Upon receiving images, we then automatically enter the aforementioned customer into a raffle for a chance to win a GSM Performance gift voucher.

 

5. Gift Vouchers

At GSM Performance, as our way of saying thank you to our customers who provide us with feedback on their products, send us images of their products or leave us positive reviews, we enter all of the aforementioned customers into a monthly raffle for a chance to win a GSM Performance gift voucher. At the start of every month, the winners from the previous month will be selected at random & contacted about their success.

If you are fortunate enough to be selected as the winner of one of our gift voucher raffles, you understand & accept the following terms & conditions.

  1. In order to claim your gift voucher, we will contact you & you must respond within 72 hours or you will forfeit your voucher, which will then be offered to another random customer.
  2. To claim your voucher, you must provide us with the following details:
    • Your name in which the voucher will be credited to.
    • Your contact telephone number.
    • Your email address.
    • Your current postal address.
  3. The gift voucher holds no monetary value outside of GSM Performance LTD.
  4. The gift voucher cannot be exchanged for a monetary amount at any point.
  5. Gift vouchers will only be accepted if your purchase complies with the restrictions applied to your gift voucher. Examples of restrictions include:
    • Minimum Spend
    • Maximum Spend
    • Specific Product

 

6. £5 Cashback Offer

If you’ve placed an order with us since the beginning of 2017, on your email containing your invoice will be an offer to gain £5 cashback on your order by leaving a positive review for us on Facebook or Google. In order to qualify for this offer, you must follow these instructions:

  1. Your review must be in the dedicated reviews section for either service previously mentioned.
  2. The review you leave must be positive, with a rating of four-stars or higher.
  3. Upon leaving your review, contact us & we will verify it.
  4. Once your review has been verified by us, we will apply £5 cashback to your order.

 

Address

GSM Performance

Unit 5, High Hazles Road,
Cotgrave,
Nottinghamshire,
NG12 3GZ

*In-store services are
by appointment only*

Opening Hours

Monday – Friday: 9am to 5pm
Saturday: 10am to 1pm
Sunday: Closed

Get in touch


0115 989 3488

[email protected]

Secure Payments

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